It is the effective mechanism to know and learn about the children and their background in detail. VOC employs social worker wherein one SW is in-charge of a maximum of 5 children in centers. S/he develops a strong bond with the children of their group, understands and solves their problems and creates opportunities for them as per children's desire. S/he keeps the documentation of all the information shared by the children. Social workers listen the children always. Social worker observes the daily activities performed by the children and does evaluation of the progress in the behavior, confidence and participation with the beginning stage of children. On the basis of children performance, the social worker makes the plan of further work and prepares the family follow-up frame too.
Individual Follow-up of children is done by the social worker in a daily basis in the centers. Social worker does the follow-up of child activities such as how the child talks, what s/he talks, how much is s/he likes to be friendly with the friend circle, what activity he likes to do, does he participate in the activities actively or not etc. Social worker also collaborates with other social worker for the follow-up of child. Moreover, Social worker assesses the child's behavior and activities that he does with the other colleague, social workers and other staff. Each child and family is followed through individual by making plan by themselves with assistance of trained and skillful social worker.
The case management process begins when the children found in at risk situation and to prevent them from abuses. Case management system is applied to help the at risk children and refer them for appropriate services providers. It is the one which protects the children from abuse and exploitation through strengthen their confidence. Social worker begins process with obtaining the information about children and their family in order to conduct a case assessment. They prepares individual case plan that should lead to primary objective of stabilizing psychosocial and physical condition of the children. The meeting of Case Management are as follows;
To maintain a proper case management file of each child served, referent social worker develops specific questions keeping in mind the necessary information needed for the socialization, rehabilitation and reintegration of the child. Information thus obtained will be shared and discussed within the multidisciplinary team.
When the referent social worker faces problems to deal with the specific case, s/he organizes a case conference to get support from other relevant team members in order to analyze the case. In the case conference social workers of the centers and psychologist do discussion upon the problem faced by the social working while working for the development of assigned child. The aim of the case conference is to find out an effective solution of the problem.
A personalized case service plan will be developed according to the needs and wish of the child. Before sending a child to rehabilitation center or reintegration Unit, the drop-in centre organizes a case referral meeting with multidisciplinary team. After case referral meeting reintegration unit starts to track the family. Once they manage to organize a family visit either together with child or alone, then the child is referred to rehabilitation centre. There are briefing and debriefing meetings before and after family visit with the concerned staff to provide feedback on the case development.
Before transferring a child from the drop in center to rehabilitation or reintegration, referent social worker provides all information about the case to a new social worker including the individual case file.